Please have a read through our many Testimonials - you really can buy with confidence at Robinson's Shoes.
For a few days I am a proud owner of hand-worked Irish Brogues and I have to say I am very pleased with the quality and service your company offers! Special thanks for opening my eyes regarding the proper fitting of shoes! Thanks to the special concern of the company owner Robin Stewart, who has put it to himself to aim to sell really exactly suitable shoes to his customers!
Before the first order, Robin Stewart asked me to exactly measure my feet out and to my big surprise: I virtually made my whole present life the mistake buying shoes in the wrong size! Ordinarily I always buy in the store shoes in size 46 / UK11 and this exclusively in standard width F. Based on my foot measurement, it was informed by Robin that I should trust for his opinion and to go after size 45/UK10 G. My surprise was at first big, however, I trusted in the advice of the expert and ordered myself 3pairs of new shoes from Robinson Shoemakers in the size which was recommend to me by Robin Stewart.
Result: I have never owned better fitting shoes in my life so far, than the Irish Brogues. The are super comfortable from 1st minute, highly quality and sharp looking! Keep up the great work in serving your clients and many thanks for outstanding customer service and support!
Cheers Mario Weidner 18/01/2012
ONE of the oldest and wisest sayings of the Turf is: "No hoof. No horse."
And the importance of good footwear for either sex at race meetings is well-known.
As one who earns a living as The Irish Daily Star's Racing Correspondent, there be no shortage of occasions when I'll put my foot in it, so I insist it is wearing the best shoes I can afford.
For quality, choice and service, Robinson's of Carrickfergus has to be favourite in my Form Book.
Best Wishes,
Kieran O'Connell
Dear Robinson's Shoes
I ordered the Barker shoes detailed below on 19th December and I was so pleased to receive them on Friday, 23rd December, in time for Christmas - they were a present for my husband. On Thursday, 22nd December I telephoned you to find out when they would be delivered and it was such a pleasure to actually speak to a person straight away (who dealt with my query promptly) without having to go through the endless process of following automated instructions. Many thanks for your good service and also for the silk tie that came with the shoes - a lovely surprise. I would have no hesitation in recommending your company in the future. Regards and good wishes for 2112. Janice Hymas
Dear Robinson's Shoes:
Thank you for sending my pair of Loakes 252 to New Zealand so speedily. Robinson's Shoes have an easy-to-use website. You acknowledged and processed my order speedily, kept me informed of progress, sent me the right shoes at a very competitive price.
Thanks and kind regards
Ross Carter Wellington, New Zealand
I received a pair of Loake brogues from my wife Christmas. They are exceptional shoes both in appearance and build quality. The service provided was excellent and the addition of shoe trees was an unexpected bonus.
I look forward to using Robinsons again in the future.
Best regards, Iain Dunbar
Dear Robinson's Shoes. The goods arrived in good condition. Thank You
Dear Sir
Thank you very much for your prompt response to our order which arrived quickly and in good condition.
Many thanks
A Fenn
To confirm, the shoes arrived well within the stated time frame and are just what i wanted.
many thanks
shaun phillips=
I received my Loake Oxfords yesterday. Prompt delivery and beautifully packaged. I’m now gently breaking them in but already enjoying wearing such handsome, well-made shoes.
Many thanks.
Matthew Duggan
Dear Robinsonsshoes,
I would like to tell you that I am very satisfied with your service and also with my Loake Pimlico shoes that I bought. I ordered the shoes in size 9 which turned out to be a bit big so I had to return them and asked for size 8,5 instead. Size 8,5 was sent to me after a little while and I am very happy with the shoes and how they fit and I am also very pleased with your service.
I sure will shop for more shoes at robinsonshoes.com in the future!
Best regards!
Bjorn Knip
Hi,
I received my shoes this morning and I have to say I am hugely impressed with the speed in which my order was fulfilled and delivered. I find it difficult to source good quality shoes in ROI without getting completely ripped off and I happened to stumble upon your website last week and decided to give you a try. I will certainly be returning with more business in the future and will also recommend you to friends and colleagues.
Many thanks
Colin Clarke
Hi, many thanks for the help i recieved to complete my order, i am extremely satisfied with the service provided and the products, i look forward to dealing with you in the near future. Thank you joe
Hello,
thank you for the shoes. They looks great and the color is awesome. This are not the last shoes that i ordered.
Best regards,
Thomas Prenger Germany
I received my pair of Loake's Savoy on this Saturday - and am absolutely delighted by their quality and appearance. I carefully considered ordering shoes from other UK vendors, but am most pleased by the service and style from Robinson's Shoes. Thank you, very kindly.
Christopher M. Arey
Very satisfied with both the service (prompt and efficient) and the product (surpassed expectations)!
Professor Michael Cullen
Hi,
I recently received a pair of Loake shoes (dispatch no 1302) from your firm. Thanks very much. They seem perfect.
Thank you.
Kind regards,
Richard
Dear Sirs,
Thanks a lot, I got my Loake shoes. I was surprised when also got from you free of charge Shoe Trees, Wax Polish.
Many thanks,
Regards Ruslan
Dear Sir's, My order, Church Grafton 8F in Sandalwood has arrived safely. Thank you for your prompt service. I hope to purchase a couple more pair later this year. Regards Michael Jr.
To all the staff at Robinsons, a big big thank you for all your efforts. Conformation by Email and courtesy calls to Keep me up to date and all over a period that it is notoriously difficult Christmas and New Year.
Good one and many thanks Cain Poulton
Hello, Order placed 16/11 and received shoes today 23/11.
Very impressive service indeed down to Auckland, NZ. Shoes of this quality and at the price are quite simply not available in the country. My grandfather Larry Donohue of O'D's shoes in the Liberties would turn in his grave if he saw what is available down this way.
Thanks again. I'll be back when finances allow.
Just a note to say delighted with service, Barker shoes safely received and refund on Loakes very prompt. Many thanks, Roger Reeves
Dear Support Service.
I received Loake Litchfield.Shoes are good and all seems ok.
Regards Nick.
Many Thanks for the Barkers shoes which I ordered last week...this is the 4th time I have ordered shoes from you and always the service is excellent...if there is a problem with availability you are very prompt in getting in touch and explaining when you are expecting your next delivery...first class...Nick Foley.
Hello
I write to register my thanks for your service. I have now made two purchases of Loakes shoes and have been satisfied both with the product and the purchasing arrangements through your company's website on each occasion.
I intend to use your service in the future and have recommended you to friends and family account of my satisfaction.
Regards
Paul Santone Newcastle, Australia
Dear all, thank you for the Kempton which I recieved today and your support. It was a pleasure to do business with you, and I think I would made a new order in few months. Keep going!
Regards, Dmitry Krylov
This has been a deligthful shopping experience - efficient technology, combined with warm personal service. Shoes arrived in time for Christmas - thank you, Kenneth and the team at Robinsons.
Wendy Brooks London UK
Dear Robinsons Shoes I recently purchased a pair of brogue tan boots for my partner's xmas pressie. They are stunning, I am extremely pleased with the quality. The only disappoitment if any is the condition of the box. It is not perfect with a tear down 2 sides, this is a little unfortunate when it is for a gift. Anyway, thanks again Kind Regards Paula
Many thanks for the straightforward replacement of my brogues, which I ordered a size too big in the first instance. Really nice to be able to email the problem and get an instant response from a person, Kenneth, rather than some anonymous corporate computer. They now fit fine and are perfect, not to mention good value based on other retailers' prices for the same brand.
Peter Hladun Lincoln England
Dear Robinsons Shoes
I have been very impressed with your service and customer contact – my goods arrived in a very timely fashion, well packed, and in perfect condition. I will be happy to recommend you.
Thanks
Matt Martin
Invoice number 951--all aspects of the process were satisfactory -- Dr Thomas Phillips
Received my shoes yesterday (order 982) and very pleased with them. It took a couple of days longer to get despatched as I think you were experiencing a backlog, but that wasn’t a problem. Nice touch with the polish and shoe horn too.
Will certainly use you again.
Thanks
Jeremy
Jeremy Purkis Principal Consultant
Thank you for delivery of my Loake Waverley shoes. Once again your prices are the best and my collection of Loake shoes is building nicely.
Regards
Thank you. the shoes were delivered just now , and they seem fine. It takes a while to break in good shoes and I am hopeful that these will prove to be an excellent buy. Excellent service so far , many thanks Tony Edwards
Hello, Many thanks for the above order, which was received today. I am highly delighted with the shoes, and my husband surely will be to when he receives them at Xmas.
Ordering on the website was easy as the photo's and size guide made the choice straightforward. Good communication following the order meant I knew when the shoes were dispatched. They arrived well packaged, in good condition and exactly what I ordered within a few days. Nice touch to receive the shoe inserts and polish etc.
All in all a great price and excellent service, I'll no doubt be back to buy again!
Regards Matthew
Loakes 251 – thanks for the delivery which arrived in perfect condition exactly 5 days after I placed the order. I wear Loakes all the time as they are a good fit for my feet. I’m in Northern Ireland and found your business by chance when I “googled Loakes order on line”. I like to support local businesses so I’ll watch out for offers and shop again soon.
Regards Robert McDowell
Good Morning I have just received my order (No 1075) for a pair of Loakes Litchfield boots which exactly as expected.
This is just to say thank you for sending me my new Loake Bayswater shoes. The shoes are superb and I am very impressed with Robinson’s service. I am sure I will be purchasing shoes from you again in the future.
Best wishes
Jason McHerron Wellington New Zealand
Hi, I just wanted to say thanks – this was my first order with you and my order was processed and my shoes delivered as expected. I am very pleased with my purchase and will definitely use your site again to order further shoes. I know the make and size now that suit my feet, shoe shopping just got a whole lot easier!!
Kind Regards
Stuart Allan
I received the shoes on the order n. 905 and I am very satisfied. With the next time.
Giovanni Fois
Hi,
My wife surprised me with a pair of Loake Burford 2 tan boots for my Christmas! They are absolutely wonderful, great fit & quality. The bag per shoe and spare pair of laces are really nice touches. I think I'll be buying another pair of Loake shoes soon!
regards,
kevan
Hi I've just received my second delivery of Shoes from Robinsons in the last two months. The quality, service and delivery speed are second to none. I and my partner will definitely be buying all our shoes from Robinsons in the future. The website is fantastic and the choice very good, keep up the good work. Oliver Hunt (France) - a very satified customer.
Hi, I would like to thank you for processing and dispatching my order so swiftly. I was delighted to receive my new shoes before Christmas, especially as I only placed the order on 21st December. My Loakes fit perfectly and the free cedar shoe trees are an added bonus. I have recommended you to many of my friends and I look forward to dealing with you again in the near future. Regards,
Terry Clemson
To Whom it may concern, I would just like to compliment you all on your customer care. I recently returned a pair of Loake Shoes which did not live up to my expectations and was very impressed with the handling of my complaint. I appreciated the individual phone coversations and the fact that any queries I had were dealt with quickly and efficiently, always speaking to the same person each time definitely helped. Being kept up-to-date with any further developments ensured that I did not feel my problem was being side-lined for more pressing issues. Thank you again for all your assitance, and just to let you know, my shoes are like the first day I bought them. Yours sincerely, James Callion
Boots arrived today..well worth the wait and they fit like a glove and thanks for the tin of polish! David Tonks
Shoes Church's Burwood delivered December 30, 2010. All regular.
Thank you and happy new year.
Giovanni Fois
Dear Sir/Madam, I am writing to say how pleased I am with the recent order/service that I have received from Robinson's. My order was despatched promptly and received in good time - even at a busy time of year with bad weather hampering deliveries across the country. My shoes were as ordered and at an exremely competitive price. I shall certainly be using your site again. With many thanks and best wishes, Dan Evans
Hi Kenneth, The first package arrived yesterday and I am very satisfied. The shoe is just as I had imagined.
Greetings from Finland!
I have ordered two pairs of Loake shoes from your webshop and I have been very satisfied with the quality of the products and your competitive prices. The most appealing thing is your free delivery, I haven’t found any other quality shoes webshop that can provide the same.
Just before Christmas I received a discount voucher. It makes me feel you really appreciate your customers.
I hope we can continue our relationship and I wish you a very successful year 2011!
Best Regards, Kimmo Kokko
Hi, just a few words to say thanks for what can be described as a truly first rate on line shopping service and believe me we use a lot living on New Zealand's South Island.
This is the second time I have used you and both times the product, service and shipping have been excellent and the on line shop itself is first rate. The only thing I can recommend is "more of the same" please
I look forward to using you again Smile
One happy customer
Steve Cadby - Arrowtown, NZ - 22 November 2010
I would like to give you my feedback on my recent order with yourselves. I was very happy with the speed in which the shoes were delivered to me and I am also very pleased with the style and quality of the shoes and found your website very easy to use.
Regards,
Carol Porter - 19 November 2010
Hi Robinson`s team,
today I received my third pair of shoes and I am very satisfied, the shoes are beautiful, excellent quality, excellent service. I was very pleased with the price and quality of each range of shoes from Robinson`s online shop. I look forward to ordering of next shoes with you for next months.
Regards,
Cedo Kokic, Austria - 19 November 2010
Good Morning,
I have received my Church Burwood shoes in very good condition. The shoes fit very well. I am happy with the shoes!
Kind regards,
Adriaan van der Wal - 19 November 2010
I was very impressed with he competitive pricing provided by Robinson's Shoes and the effective communication response to my queries. Shoes arrived in time frame defined - I plan to buy again! - 16 November 2010
Guys very happy with my shoes and I wish Id remembered to buy some shoe trees
Regards - 16 November 2010
The shoes are perfect and your service has been excellent. I have been using another company for some time but shall certainly order my next shoes from Robinsons Shoes.
Thank you
Mark Chumas - 15 November 2010
Excellent service and advice. Keep up the good work. Shoes arrived safely.
Regards
Henry Reynolds, Australia - 13 November 2010
Just received my Loake Shoes-641 Tan Grain Leather and I am more than happy with them,the look even better in the flesh than on the web site!!! Also I was very impressed with the speed of delivery as I only ordered them on the evening of 4 Nov and they arrived today 11 Nov, I ordered Loake shoes previously from The British Boot Company and had nothing but trouble,I eventually got my shoes after 5 weeks!!! I know now where I will be buying future pairs of Loake shoes,from Robinson's.Thank you for a very very efficient service and I look forward to dealing with you again in the future,
Garret Walsh - 11 November 2010
Quick shipping & nice product! Fast, accurate, perfect transaction! Thank you! - 10 November 2010
Confirmation of receipt of The Andrew Jackson in Whiskey tan and complete satisfaction. The shoe bag with my name on was a very nice gesture !
Thanks,
Brian - 10 November 2010
Ηi Robinson's team,
I have just received my Cheaney Deal shoes,
Everything is ok and the shoes fit me wonderfully.
Thanks Kenneth and team for you professional way of doing business.
Gregory Maroulis - 10 November 2010
Dear Sirs,
I have bought from you my third pair of shoes and am awaiting for the arrival of the fourth.
Though my purchases were through the internet, in order to clear a doubt (I had not mentioned the colour for one pair of shoes) you did not fail to contact me by phone just to hasten the delivery. I also appreciate the selection of shoes you are currently offering in your site and your scheme of occasional price reductions and discounts.
In the whole I have had a very good experience.
Sincerily,
Jose Bravo Marques - 10 November 2010
Received my shoes on Saturday.
Thanks for great service will come back to you for my next pair.
Regards,
Mike - 8 November 2010
Dear Sir / Madam,
I wanted to send you an email to thank you so much for the great service and speed of delivery for my order of Loake Design Quinn shoes.
They arrived so quickly in perfect condition, and fit like a glove. The range of shoes on your website and the discount provided really is superb.
I look forward to ordering more shoes with you for years to come.
Best Regards,
Robert Marshall - 7 November 2010
Dear Sirs
I have recently made a purchase of two pairs of Loake shoes from you. I was a little concerned about buying shoes over the internet but I guess size 9's are size 9's whether you're sitting in in a shop or not!!
The shoes turned up in good time and I was very pleased with the result and price.
I shall be using your services again especially with your 20% discount!!
Regards
David Spennock - 7 November 2010
I have just received the order, and everything looks fine.
This was my first experience with your company, but great website, good communication and order tracking and shoes were properly packed and delivered today.
Many thanks an will recommend to friends and family.
Best regards,
Ron Hagen (The Netherlands) - 5 November 2010
Hi
I received my barkers next day after ordering from Dublin !
Delighted with the shoes and service, I will definitely be back
Regards Niall- 31st October 2010
Hello,outstanding customer support from an online sale.A member of your team contacted me the next day by phone to explain that the size I had ordered was not available,but not only offered a complete refund but also another option,which I took.The shoes I received are absolutely perfect.Just to let you know that I thought the phone call and not an e-mail was a nice personal touch,great shoes great experience will definitely come back.Thank you very much, Regards Paul. - 29th October 2010
Hi, All I can say is that the product, the delivery and the follow up was first class. I would use this man any time without question
Regards, John Bond. - 5th October 2010
"I received my shoes. It has been a while since I've had them, but I've only gotten the time now to let you guys know. They're in perfect condition, and were exactly what I wanted.
I just wanted to say how accommodating and understanding you have been throughout the purchase, exchange and delivery processes. To be honest my expectations in terms of customer service were low when it came to online shopping, but you, specifically, exceeded my expectations and completely excelled in achieving customer satisfaction. I'll be sure to continue my purchases through you guys, for the most part, due to my experience with the company and your level of service." 17th June 2010
"The shoes arrived today; indeed, I'm wearing them now. Thank you for your continuing courtesy and efficiency." 6th Sept 2010
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