Still unsure on size? We offer dedicated fitting advice both in-store and online. For online purchases, use our handy guide on measuring your feet below, submit your measurements, and our online fitting experts will get back to you.
The team of fitting experts here at Robinson’s Shoes have put together this simple guide on how to measure your feet at home, enabling you to order online with even more confidence.
Finding the best fit for our customers is at the heart of the Robinson’s Shoes ethos. Our in-store fitting appointments last around one hour. During the consultation, we try on a number of last shapes, width fittings and shoe styles to help achieve a fit for you that is as close to a custom-made pair of shoes as possible.
We can’t offer our full fitting service remotely; however, our returns rate for customers who take fitting advice prior to ordering online is less than 1%. We hope this handy guide will equip you with the best techniques to measure your feet at home.
Step 1: Getting Started
What you will need:
Blank piece of paper
Pen or pencil
Flexible measuring tape (or a piece of string and a ruler)
Take your measurements in the afternoon or evening, not the morning, as your feet expand during the day. Ask someone to help you if possible.
It is best if you stand up, with your full weight on your feet so they are flat on the floor, to take your measurements. We also advise wearing a pair of socks like those you will be wearing with your new shoes.
Step 2: Measure the length of each foot
The best method for doing this is to place your foot on a blank sheet of paper. Starting with your left foot, use a pen to mark the back of your heel and the tip of your longest toe on the paper. Repeat for your right foot on a clean sheet of paper.
Use your measuring tape to measure the distance between the two points for each foot.
If you don’t have a measuring tape, use a piece of string (or even a shoe lace will do) to measure the space between the two points. Place the measured portion of string on a ruler to find the length.
Record the length in millimetres of your left and right foot in turn.
Step 3: Measure the width of each foot
Ensure your feet always remain flat on the ground, this will give the most accurate measurement of the width you’ll need to comfortably walk around in your shoes.
Use your measuring tape or piece of string to measure the circumference at the widest point for each foot.
Record the circumference in millimetres of each foot.
Step 4: Submit your measurements!
The final step is to send us an email to [email protected] with the following information:
Brand and style name (eg Barker McClean) of the shoe you are interested in
Your usual UK shoe size
Left foot length (mm)
Right foot length (mm)
Left foot circumference (mm)
Right foot circumference (mm)
Once you have submitted your measurements via email, they will be sent to our fittings team to analyse. We will then email you back with the best size in your chosen shoe and you can go ahead and order online!
We recommend that you get our fitting advice prior to purchasing each pair of shoes. Even if purchasing from the same brand, the last shape, width fitting and style can vary from shoe to shoe.
For customers who have visited us for a fitting consultation in-store, there is no need to re-measure your feet as we keep a record of your fitting details. Get in touch to tell us which shoe you are interested in purchasing, along with your name and address (so we can match your records) and our team can advise you on the best size.